Payment Policy



At To Kill, we aim to make the checkout process simple, secure, and convenient. This Payment Policy explains how payments are handled when you place an order through our website.

1. Accepted Payment Methods

The payment methods available to you will be displayed during checkout. Depending on availability, these may include major debit cards, credit cards, digital payment methods, and other payment options supported by our payment providers.

Available payment methods may vary depending on your location, device, and other checkout conditions.

2. Payment Authorization

When you place an order, your selected payment method may be subject to an authorization or verification process by the relevant payment provider.

An order will only be processed once the required payment has been successfully authorized or completed.

3. Pricing and Currency

Product prices are displayed on our website at the time of purchase. Where applicable, taxes and other charges will be shown during the checkout process.

If your payment provider or bank uses a different currency, the final amount charged may be affected by the exchange rate or fees applied by that provider.

4. Payment Security

Payments are processed using the payment services available through our online checkout. We take reasonable measures to protect payment-related information and customer data.

For your security, To Kill does not ask customers to send complete card numbers, security codes, passwords, or other sensitive payment credentials by email or telephone.

5. Failed or Declined Payments

If a payment is declined, unsuccessful, or cannot be authorized, your order may not be completed. You may be asked to use another payment method or contact your bank or payment provider for assistance.

If you believe you have been charged but your order was not successfully placed, please contact us with your order details so that we can investigate the issue.

6. Payment Confirmation

After successfully placing an order, you will normally receive an order confirmation containing relevant order information.

Please review your confirmation and contact us promptly if any information appears to be incorrect.

7. Refunds

Where a refund is approved under our Return & Refund Policy, the refund will normally be issued to the original payment method where possible.

The time required for a refund to appear in your account can vary depending on your bank, card issuer, or payment provider.

8. Payment Disputes

If you have a question or concern regarding a payment or charge, please contact our customer service team first so that we can review the transaction and help resolve the issue.

9. Changes to This Payment Policy

We may update this Payment Policy from time to time to reflect changes to our payment methods, payment providers, website, or applicable requirements.

Any updated version will be published on this page with a revised Last Updated date.

10. Contact Us

If you have any questions about payments, charges, or refunds, please contact us:

Email: info@luxetokill.com

Phone: +44 0800 954 5024

Address: Middleton, M24 1SA, Manchester, United Kingdom